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Legal & Policy Modals
Legal & Policy Modals Directory Table
Customer-facing legal agreements, terms, and compliance policies
4 Documents
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Policy Document
Content Excerpt
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1
Terms & Conditions - Risalah Air Travels
<p>Welcome to Risalah Air Travels. By booking flights, holiday tours, visa proce...
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2
Refund & Return Policy
<p><strong>Flight Tickets:</strong> Refunds are processed subject to airline far...
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3
Privacy Policy & Data Protection
<p>Risalah Air Travels respects your privacy. All passport copies, personal trav...
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4
Rules & Restrictions
<p><strong>Passport Validity:</strong> Passports must possess a minimum validity...
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1. Terms & Conditions
<p>Welcome to Risalah Air Travels. By booking flights, holiday tours, visa processing, or Hajj & Umrah packages with us, you agree to comply with airline carrier conditions, Saudi Ministry of Hajj & Umrah regulations, and consular visa processing guidelines.</p><p>All airline tickets are issued in accordance with IATA fare rules. Fares are subject to availability and airline confirmation at the time of ticketing.</p>
2. Refund & Return Policy
<p><strong>Flight Tickets:</strong> Refunds are processed subject to airline fare rules, date change penalties, and cancellation charges. Refund disbursements typically take 7 to 14 standard banking working days after carrier approval.</p><p><strong>Visa Services:</strong> Government embassy visa fees and consular submission charges are non-refundable once documents have been lodged with the diplomatic mission.</p><p><strong>Umrah & Holiday Tours:</strong> Hotel and ground transportation cancellation policies apply depending on peak seasons and supplier terms.</p>
3. Privacy Policy
<p>Risalah Air Travels respects your privacy. All passport copies, personal traveler identifiers, and payment card details transmitted through our website are secured via 256-bit SSL encryption (verified by SSLCommerz and SecurityMetrics).</p><p>We never sell or disclose customer data to unauthorized third parties.</p>
4. Rules & Restrictions
<p><strong>Passport Validity:</strong> Passports must possess a minimum validity of 6 months from the intended travel date for international flight check-in and visa issuance.</p><p><strong>Pilgrimage Rules:</strong> Pilgrims traveling for Umrah must comply with Nusuk application permits, vaccination mandates, and health regulations established by Saudi authorities.</p>
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